• Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: High High
    • 3.2.0-OD-11
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Hi all,

      our customer gets Information that he Needs to fill captcha window but there is no window to edit.
      It doesn't matter which browser.
      This is important because there is no Access to user Portal.

      BR, Anja.

            [JSDSERVER-3638] Captcha Window not shown

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304305 ] New: JAC Bug Workflow v3 [ 3125295 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058286 ] New: JSD Bug Workflow v5 - TEMP [ 2304305 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055874 ] New: JSD Bug Workflow v5 [ 2058286 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955328 ] New: JSD Bug Workflow v5 - TEMP [ 2055874 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1614988 ] New: JSD Bug Workflow v5 [ 1955328 ]
            jonah (Inactive) made changes -
            Description Original: Hi all,

            our customer gets Information that he Needs to fill captcha window but there is no window to edit.
            It doesn't matter which browser.
            This is important because there is no Access to user Portal.

            BR, Anja.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-3638].
              {panel}

            Hi all,

            our customer gets Information that he Needs to fill captcha window but there is no window to edit.
            It doesn't matter which browser.
            This is important because there is no Access to user Portal.

            BR, Anja.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-3638 [ JSDCLOUD-3638 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602320 ] New: JSD Bug Workflow v4 [ 1614988 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398383 ] New: JSD Bug Workflow v2 [ 1602320 ]
            Marty (Inactive) made changes -
            Component/s New: Customer Portal [ 26191 ]

              Unassigned Unassigned
              6a96f0720eca Technischer Einkauf
              Affected customers:
              0 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: