Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-340

When clicking "Create knowledgebase Article" from jira service desk the popup nolonger shows

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • 1.2.0.2
    • None

      After upgrading to newest version, when clicking - we no longer get the boxes we used to - where we can input name of article and so on and click create and then get forwarded to confluence to continue creating the article.. Now nothing happens when clicking the link.

      This worked yesterday before we upgraded.

            [JSDSERVER-340] When clicking "Create knowledgebase Article" from jira service desk the popup nolonger shows

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2303981 ] New: JAC Bug Workflow v3 [ 3124894 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2057945 ] New: JSD Bug Workflow v5 - TEMP [ 2303981 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055405 ] New: JSD Bug Workflow v5 [ 2057945 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955156 ] New: JSD Bug Workflow v5 - TEMP [ 2055405 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1614739 ] New: JSD Bug Workflow v5 [ 1955156 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1601994 ] New: JSD Bug Workflow v4 [ 1614739 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398018 ] New: JSD Bug Workflow v2 [ 1601994 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 624225 ] New: JSD Bug Workflow [ 1398018 ]
            Gilmore Davidson (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              a4e6348837df Mads Klausen
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: