Details
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Bug
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Resolution: Duplicate
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Medium
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None
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None
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None
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Severity 2 - Major
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Description
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Summary
When editing a SLA's goal by changing calendar, the update is ignored and the standard 24/7 Calendar is maintained.
Environment
Cloud
Steps to Reproduce
- Add a new goal
- Change calendar from the default one to a new one
- Add another goal
Expected Results
Correct calendar should be seen
Actual Results
The previous goal is viewed with the default calendar, instead of the selected one. Once saved the changes the selected calendar appears.
Workaround
No workaround
Attachments
Issue Links
- duplicates
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JSDCLOUD-5216 Unable to Create or Update an SLA Metric Goal to a Custom Calendar
- Closed
- relates to
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JSDCLOUD-3255 Issues updating calendars on SLA goals
- Closed
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JSDCLOUD-5216 Unable to Create or Update an SLA Metric Goal to a Custom Calendar
- Closed