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  1. Jira Service Management Data Center
  2. JSDSERVER-3200

Unable to set custom SLA calendar

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None
    • SLA
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to reproduce:

      1. Create a custom SLA calendar
      2. Edit default "Time to resolution" SLA
      3. Create new goal and select custom calendar (or edit existing goal)

      The 2/47 Default calendar always displays as selected calendar (see attached).

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-5216 Unable to Create or Update an SLA Metric Goal to a Custom Calendar

          • Medium - Medium priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-3200 Unable to set custom SLA calendar

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              f663752289a4 Shaun Tyndall
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              Dates

                Created:
                Updated:
                Resolved:

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