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  1. Jira Service Management Data Center
  2. JSDSERVER-3149

Customer Portal does not render 'None' for non required custom field (radio button)

      • Create a custom (radio button) select list field with "none" as default value
      • Add the field to a Customer Portal form as a non required field
      • When creating a Service Desk ticket, the field defaults to the first option, rather than showing None

      As with standard Jira tickets, the choice "none" should be available to allow user to unselect a choice done by mistake

            [JSDSERVER-3149] Customer Portal does not render 'None' for non required custom field (radio button)

              mmcmahon Matthew McMahon (Inactive)
              ac0a4f537535 oliveri jerome
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: