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  1. Jira Service Management Data Center
  2. JSDSERVER-3149

Customer Portal does not render 'None' for non required custom field (radio button)

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      • Create a custom (radio button) select list field with "none" as default value
      • Add the field to a Customer Portal form as a non required field
      • When creating a Service Desk ticket, the field defaults to the first option, rather than showing None

      As with standard Jira tickets, the choice "none" should be available to allow user to unselect a choice done by mistake

            [JSDSERVER-3149] Customer Portal does not render 'None' for non required custom field (radio button)

            No work has yet been logged on this issue.

              mmcmahon Matthew McMahon (Inactive)
              ac0a4f537535 oliveri jerome
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: