[JSDSERVER-3113] JIRA upgrades reset the Message Threshold limit in the Advanced mail loop detection configuration - Create and track feature requests for Atlassian products.

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Type: Bug
Resolution: Duplicate
Priority: Low
Fix Version/s: 2.4.1
Affects Version/s: 2.3, 2.3.2, 2.3.3, 2.3.4, 2.3.5
Component/s: Email - Incoming
Labels:
- affects-server
- slush

Bug Fix Policy:
View Atlassian Server bug fix policy

The message threshold limit needs to be set to 0 in our configuration (otherwise we experience the BAD error described here: https://confluence.atlassian.com/display/JIRAKB/BAD+Command+Argument+Error+when+creating+issue+via+email+with+Microsoft+Exchange) I just upgraded JIRA from 6.4.1 to 6.4.2 and the threshold limit was reset to 5 which caused the error to return. I reported the same issue whenever a JIRA Service Desk upgrade was performed: https://jira.atlassian.com/browse/JSD-1747

duplicates

JSDSERVER-3112 JIRA application restarts reset the Message Threshold in JIRA

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Assignee:: Unassigned

Reporter:: Paul Biagio

Affected customers:: 0 This affects my team

Watchers:: 2 Start watching this issue

Created:: 23/Apr/2015 11:01 PM

Updated:: 27/Mar/2019 5:46 AM

Resolved:: 27/Apr/2015 8:39 AM