[JSDSERVER-280] Service Desk notification language doesn't resprect the setting in the user profile of the reporter - Create and track feature requests for Atlassian products.

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Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 2.2.1, 2.4-OD-03
Affects Version/s: 1.1.6, 2.0.2
Component/s: Email - Outgoing
Labels:

Bug Fix Policy:
View Atlassian Server bug fix policy

Initial situation

JIRA instance with German as default language
The reporter has set english (UK) in his preferences
The Support A empleyee has set english (UK) in his preferences
The Support B empleyee has set francais in his preferences

Steps to Reproduce / Outcome

Reporter creates a service desk request	Notification i18n text comes in german for the reporter
Support A writes a comment	Notification i18n text comes in english for the reporter
Support B writes a comment	Notification i18n text comes in francais for the reporter

Expected Result

The Notification i18n must send in the preferred language of the reporter.

is duplicated by

JRASERVER-37952 Wrong translations in email notifications

Closed

JSDSERVER-1223 Email language settings

Closed

relates to

JSDSERVER-819 Provide multilanguage support for Service Desk

Closed

DESK-1807 Failed to load

was cloned as: DESK-3814 Failed to load

Form Name

Assignee:: Chuong Nam Nguyen (Inactive)

Reporter:: Tim Eddelbüttel

Affected customers:: 10 This affects my team

Watchers:: 15 Start watching this issue

Created:: 28/Jan/2014 9:23 AM

Updated:: 27/Mar/2019 5:47 AM

Resolved:: 17/Mar/2015 7:17 AM