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  1. Jira Service Management Data Center
  2. JSDSERVER-2519

As an administrator, provide the ability to set up issue creation from email using an Exchange account

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently to set up email creation using an email account, an admin must use the POP3 or IMAP settings of an Exchange server, and not Exchange itself

      Suggested Solution

      Provide support for Exchange email

      Workaround

      Continue to use IMAP or POP3 Exchange server settings

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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