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  1. Jira Service Management Data Center
  2. JSDSERVER-2352

Adding more options to Customer Portal under "You can"

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We would like to add more operations under the "You can" section of the Customer Portal. For instance, we want to add operations that would allow the Customer to "Escalate" the issue.

        1. Screen Shot 2015-10-02 at 4.04.55 PM.png
          Screen Shot 2015-10-02 at 4.04.55 PM.png
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              Unassigned Unassigned
              6e107d394ed3 Rodolfo
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