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  1. Jira Service Management Data Center
  2. JSDSERVER-2292

Can't Use Internal Comment Tab When Using Issues Gadget > Respond To Customer

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      Summary

      When using an issues gadget on a Dashboard in JIRA, if you select ... (Actions) and click Respond To Customer then try to click the Internal Comment Tab, nothing loads.

      Environment

      Issues occurs in JIRA v7.0.0-OD-02-247 in Firefox 40.0.3, Safari Version 8.0.7, and Chrome Version 44.0.2403.157 (64-bit)

      Steps to Reproduce

      1. Create Dashboard
      2. Add Gadget that filters issues from a Service Desk Project
      3. Click on ... (Actions)
      4. Click on "Respond to customer"
      5. Click Internal Comment tab

      Expected Results

      The tab should load so that a user can make an internal comment

      Actual Results

      No errors appear in JIRA log or browser console

      Workaround

      Go directly to issue to make internal comment

              Unassigned Unassigned
              jaguilar Javier Aguilar (Inactive)
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                Created:
                Updated:
                Resolved: