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  1. Jira Service Management Data Center
  2. JSDSERVER-229

Status should not change when commenting in Service Desk

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      When I come to an issue in Service Desk, the issue status is shown:

      When I comment, the status changes unexpectedly:

      Refreshing the page restores the issue status to what I expected:

      I don't think the status should be changing.

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            [JSDSERVER-229] Status should not change when commenting in Service Desk

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304910 ] New: JAC Bug Workflow v3 [ 3125530 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058828 ] New: JSD Bug Workflow v5 - TEMP [ 2304910 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056190 ] New: JSD Bug Workflow v5 [ 2058828 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955659 ] New: JSD Bug Workflow v5 - TEMP [ 2056190 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615394 ] New: JSD Bug Workflow v5 [ 1955659 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602010 ] New: JSD Bug Workflow v4 [ 1615394 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398137 ] New: JSD Bug Workflow v2 [ 1602010 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 591018 ] New: JSD Bug Workflow [ 1398137 ]
            Gilmore Davidson (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              bplump Brent P
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: