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  1. Jira Service Management Data Center
  2. JSDSERVER-2230

Request type icons are not aligned correctly in the agent view

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Known affected locations in the agent view:

      • agent issue view
      • request types list configuration
      • request types picker
      • old navigation customer portal preview button icon
      • queue "Customer request type" column display

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          Form Name

            [JSDSERVER-2230] Request type icons are not aligned correctly in the agent view

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304889 ] New: JAC Bug Workflow v3 [ 3125517 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058806 ] New: JSD Bug Workflow v5 - TEMP [ 2304889 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056166 ] New: JSD Bug Workflow v5 [ 2058806 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955631 ] New: JSD Bug Workflow v5 - TEMP [ 2056166 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615361 ] New: JSD Bug Workflow v5 [ 1955631 ]
            jonah (Inactive) made changes -
            Description Original: Known affected locations in the agent view:
            * agent issue view
            * request types list configuration
            * request types picker
            * old navigation customer portal preview button icon
            * queue "Customer request type" column display             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-2230].
              {panel}

            Known affected locations in the agent view:
            * agent issue view
            * request types list configuration
            * request types picker
            * old navigation customer portal preview button icon
            * queue "Customer request type" column display
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2230 [ JSDCLOUD-2230 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-cloud affects-server
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602688 ] New: JSD Bug Workflow v4 [ 1615361 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398860 ] New: JSD Bug Workflow v2 [ 1602688 ]

              ccapiaux Clement Capiaux (Inactive)
              ccapiaux Clement Capiaux (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: