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  1. Jira Service Management Data Center
  2. JSDSERVER-2226

Allow admins to add gadgets to Customer Portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As an admin, I would like to be able to add a (JIRA Dashboard?) gadget to the Service Desk customer portal.

      Use case:
      We have an add-on for JIRA that allows you to see JIRA issues in a map gadget, as well as create issues from the map. The point is to be able to track the location of where work needs to be done.

      We think it would be useful to add this gadget to the JSD Customer portal, so that the customer reporting an issue could indicate the geographical location of the issue, and also see other issues in the same map.

      There are also other gadgets that could be useful to see on the customer portal, i.e. some of the chart gadgets in Jira.

              Unassigned Unassigned
              98d8117ed7d4 Helene Lund Engebø
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                Created:
                Updated: