• Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We would involv the Customer into the workflow to set activ a status (e.g. to order, to accept something)
      also it would be nice if a customer has to fill a custom field based on a status.

          Form Name

            [JSDSERVER-2195] Involve Customer to set active an Status

            Martin Howell made changes -
            Link New: This issue is duplicated by JSDSERVER-12592 [ JSDSERVER-12592 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010552 ] New: JAC Suggestion Workflow 3 [ 3647954 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663811 ] New: JAC Suggestion Workflow [ 3010552 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322271 ] New: Confluence Workflow - Public Facing v4 [ 2663811 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053696 ] New: JSD Suggestion Workflow - TEMP [ 2322271 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048870 ] New: JSD Suggestion Workflow [ 2053696 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279707 ] New: JSD Suggestion Workflow - TEMP [ 2048870 ]
            jonah (Inactive) made changes -
            Description Original: We would involv the Customer into the workflow to set activ a status (e.g. to order, to accept something)
            also it would be nice if a customer has to fill a custom field based on a status.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2195].
              {panel}

            We would involv the Customer into the workflow to set activ a status (e.g. to order, to accept something)
            also it would be nice if a customer has to fill a custom field based on a status.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2195 [ JSDCLOUD-2195 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 933029 ] New: JSD Suggestion Workflow [ 1279707 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              d98410fc8d3a Björn Röttger
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                Created:
                Updated:
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