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Suggestion
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Resolution: Answered
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
A customer would like to be able to customize the Service Desk email channel further whereby it allow the following further options:
- Allow any users in To and CC fields that are not already Service Desk consumers to have accounts created for them.
- Another problem is that if a mail is to long can we attach mail to an issue. But this attechment can be viewed in Outlook.
- We want to delete assiagne from mail templetes but we didnt find JSD mail templates.
Thanks.
- duplicates
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JSDSERVER-466 Email Response Stripping
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- Closed
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JSDSERVER-1699 Support Create User function even for Comment by Email
- Closed
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DESK-4293 Failed to load
- relates to
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JSDCLOUD-2192 Further Customization of Service Desk email channel Setup
- Closed
Form Name |
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[JSDSERVER-2192] Further Customization of Service Desk email channel Setup
Workflow | Original: JAC Suggestion Workflow [ 3011777 ] | New: JAC Suggestion Workflow 3 [ 3646892 ] |
Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2665162 ] | New: JAC Suggestion Workflow [ 3011777 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2323725 ] | New: Confluence Workflow - Public Facing v4 [ 2665162 ] |
Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
Workflow | Original: JSD Suggestion Workflow [ 2052422 ] | New: JSD Suggestion Workflow - TEMP [ 2323725 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2047508 ] | New: JSD Suggestion Workflow [ 2052422 ] |
Workflow | Original: JSD Suggestion Workflow [ 1279544 ] | New: JSD Suggestion Workflow - TEMP [ 2047508 ] |
Description |
Original:
A customer would like to be able to customize the Service Desk email channel further whereby it allow the following further options:
# Allow any users in To and CC fields that are not already Service Desk consumers to have accounts created for them. # Another problem is that if a mail is to long can we attach mail to an issue. But this attechment can be viewed in Outlook. # We want to delete assiagne from mail templetes but we didnt find JSD mail templates. Thanks. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2192]. {panel} A customer would like to be able to customize the Service Desk email channel further whereby it allow the following further options: # Allow any users in To and CC fields that are not already Service Desk consumers to have accounts created for them. # Another problem is that if a mail is to long can we attach mail to an issue. But this attechment can be viewed in Outlook. # We want to delete assiagne from mail templetes but we didnt find JSD mail templates. Thanks. |
Link |
New:
This issue relates to |
Workflow | Original: TTT: Simple Issue Tracking Workflow [ 932547 ] | New: JSD Suggestion Workflow [ 1279544 ] |
Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
Remote Link | New: This issue links to "DESK-4293 (JDOG - JIRA Team Dogfood)" [ 114566 ] |