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  1. Jira Service Management Data Center
  2. JSDSERVER-2157

More customization ability for Service Desk reports

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I think that at this moment reporting in Jira don't give user to much possibility to customize reports. There should be more reports to choose from or functionality to choose what kind of information should be visible in report. I think that lack of this type of functionality is a big problem in JIRA Service Desk.

      More customization features without having to rely on third party plugins like eazyBi.

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          is related to

          Suggestion - JSDSERVER-147 Ability to define custom start & end date and interval for JSD reports

          • Closed

          Suggestion - JSDSERVER-4067 Ability to customize the columns shown in the Service Desk reports

          • Closed
          relates to

          Suggestion - JSDCLOUD-2157 More customization ability for Service Management reports

          • Gathering Interest
          mentioned in

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              Unassigned Unassigned
              vchin Vincent Chin (Inactive)
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                Updated:

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