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  1. Jira Service Management Data Center
  2. JSDSERVER-2064

Service Desk SLAs measured in days

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I would like to option to use days as a metric in SLAs

          Form Name

            [JSDSERVER-2064] Service Desk SLAs measured in days

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011671 ] New: JAC Suggestion Workflow 3 [ 3646836 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665283 ] New: JAC Suggestion Workflow [ 3011671 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324912 ] New: Confluence Workflow - Public Facing v4 [ 2665283 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053017 ] New: JSD Suggestion Workflow - TEMP [ 2324912 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048033 ] New: JSD Suggestion Workflow [ 2053017 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279969 ] New: JSD Suggestion Workflow - TEMP [ 2048033 ]
            jonah (Inactive) made changes -
            Description Original: I would like to option to use days as a metric in SLAs New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2064].
              {panel}

            I would like to option to use days as a metric in SLAs
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2064 [ JSDCLOUD-2064 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 911986 ] New: JSD Suggestion Workflow [ 1279969 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            vwong made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              413826bc20ce Frode Haugland
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                Created:
                Updated:
                Resolved: