• Icon: Bug Bug
    • Resolution: Obsolete
    • Icon: Low Low
    • None
    • 2.2.1, 2.5.0, 3.0.4
    • Issue View

      Steps to reproduce:

      1. Go to a ticket in the queue
      2. Click on More
      3. Click on Link
      4. Select Web Link (this is not the relevant part, it happens with all types of links)
      5. Put in a url, link text, and a comment
      6. Set the comment privacy to be Service Desk Team
      7. Submit the form

      Expected:

      Link is added and the comment is private

      Actual:

      Link is added, but the comment is visible to the requestor

            [JSDSERVER-1984] Link dialog does not respect internal vs external comment privacy

            No work has yet been logged on this issue.

              mdo Minh Do (Inactive)
              bberenberg Boris Berenberg (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: