Notification to Agent when a Customer Sign Up

Problem Definition

JSD Customer Portal can be configured to be made available for Public Sign Up. Any customer who knows the URL to the Customer Portal can then sign up via the portal and then they will be able to raise a ticket. There is no notification that goes out to the Agents to let them know that a new customer has signed up.

While an agent can see the list of the Customers on the Customer list, they would not know when a new customer is creating an account.

Suggested Solution

It would be great if there was a notification that will let the agents know when there is a new customer sign up on the portal.