NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      IE9 does not display Service Desk, while the browser is on our supported platform page for both 6.3.x and 6.4.x.

        1. Capture2.PNG
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          Ibrahim
        2. Bug-JSD-1760.png
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          Nga Lai

            [JSDSERVER-1760] Service Desk page is blank in IE9.

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305221 ] New: JAC Bug Workflow v3 [ 3125724 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059162 ] New: JSD Bug Workflow v5 - TEMP [ 2305221 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056566 ] New: JSD Bug Workflow v5 [ 2059162 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956190 ] New: JSD Bug Workflow v5 - TEMP [ 2056566 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615233 ] New: JSD Bug Workflow v5 [ 1956190 ]
            jonah (Inactive) made changes -
            Description Original: IE9 does not display Service Desk, while the browser is on our supported platform page for both 6.3.x and 6.4.x.

            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1760].
              {panel}

            IE9 does not display Service Desk, while the browser is on our supported platform page for both 6.3.x and 6.4.x.

            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1760 [ JSDCLOUD-1760 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1602552 ] New: JSD Bug Workflow v4 [ 1615233 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398691 ] New: JSD Bug Workflow v2 [ 1602552 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 850115 ] New: JSD Bug Workflow [ 1398691 ]

              Unassigned Unassigned
              ilabras Ibrahim (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: