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  1. Jira Service Management Data Center
  2. JSDSERVER-1760

Service Desk page is blank in IE9.

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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      IE9 does not display Service Desk, while the browser is on our supported platform page for both 6.3.x and 6.4.x.

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            [JSDSERVER-1760] Service Desk page is blank in IE9.

            pat (Inactive) added a comment -

            Hi Ibrahim,

            This bug was fixed in Service Desk 3.0.0. Please upgrade to 3.0.0 or above to get the bug fix.

            Thanks!
            JIRA Service Desk Product Team

            pat (Inactive) added a comment - Hi Ibrahim, This bug was fixed in Service Desk 3.0.0. Please upgrade to 3.0.0 or above to get the bug fix. Thanks! JIRA Service Desk Product Team

            Nga Lai (Inactive) added a comment - - edited

            ilabras: Still cannot reproduce with same version you used. Please see attachment

            Am I missing something?

            Nga Lai (Inactive) added a comment - - edited ilabras : Still cannot reproduce with same version you used. Please see attachment Am I missing something?

            GR added a comment -

            Image updated

            GR added a comment - Image updated

            Ibrahim (Inactive) added a comment - - edited

            knguyen@atlassian.com

            SCRIPT87: Invalid argument message.
            Our test was on 6.4.1 / 2.3.4.

            Kind Regards,

            Ibrahim

            Ibrahim (Inactive) added a comment - - edited knguyen@atlassian.com SCRIPT87: Invalid argument message. Our test was on 6.4.1 / 2.3.4. Kind Regards, Ibrahim

            Kha Nguyen (Inactive) added a comment -

            ilabras I can't reproduce this on JSD 2.3.4 and JIRA 6.3.8. What is your JIRA version? Is there any error on the IE9 console?

            Kha Nguyen (Inactive) added a comment - ilabras I can't reproduce this on JSD 2.3.4 and JIRA 6.3.8. What is your JIRA version? Is there any error on the IE9 console?

              Unassigned Unassigned
              ilabras Ibrahim (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: