When Customer Request Type is added to a Queue view, the values in it aren't displayed correctly - see screenshot.

          Form Name

            [JSDSERVER-171] Incorrectly displayed Customer Request Type column

            This bug is already fixed in the latest version of JSD

            Kha Nguyen (Inactive) added a comment - This bug is already fixed in the latest version of JSD

            The Request Type field (sometimes called VpOrigin) is not as yet intended for proper display. It is used to track internally what request type an issue was created with.

            That said we should do a better job in how it displays. We have stories on our medium term back log to review this field and how it works.

            Cheers
            Brad Baker
            Service Desk Architect

            ɹǝʞɐq pɐɹq added a comment - The Request Type field (sometimes called VpOrigin) is not as yet intended for proper display. It is used to track internally what request type an issue was created with. That said we should do a better job in how it displays. We have stories on our medium term back log to review this field and how it works. Cheers Brad Baker Service Desk Architect

              knguyen@atlassian.com Kha Nguyen (Inactive)
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
              Affected customers:
              1 This affects my team
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                Created:
                Updated:
                Resolved: