The SD incoming mail stops processing further.
On the logs with incoming mail debug enabled, it seems to stuck on a particular mail.
The example above shows ID: 3063
Verify which ID being stuck:
example above returns 3123 by placing "MAIL_ITEM_ID" = 3063
Then check the content by base64 decode the result obtained:
Subject field that carries more than 255 characters will cause the SQL injection to return error therefore hitting into a halt.
If you wish to recover the email content before deletion, follow the KB below:
Then you can proceed with deleting the affected ID that stuck, refer to the steps below:
- Backup the database
- Delete following the command below:
Replace the ID with the ID found at the Diagnostic area above 3063 for this example