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  1. Jira Service Desk Server and Data Center
  2. JSDSERVER-1682

Create issue mail suggest customers can reply to the mail even when mail isn't setup.

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      When a new issue is created the customer receives an email where the plain-text version contains this phrase:
      "Your request has been created. If you'd like to add a comment to this request, just reply to this email."
      This seems to be a standard text, even when no email setup for ServiceDesk has been made. The option to reply to the mail should only be mentioned when a reply would actually work.

      Note that this is an issue only for the plain-text part of the mail, the html part doesn't has this issue.

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              Assignee:
              dnguyen@atlassian.com Duy Nguyen
              Reporter:
              arjan Waste Vision
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