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Suggestion
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Resolution: Low Engagement
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None
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3
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Steps to Reproduce:
- Create a custom field with a project context (preferably a JSD project).
- Go to the Queues tab and make a new Queue.
- Try selecting the custom field under Issues to Show.
Expected Results:
Able to select the custom field because the JQL should be only specific to the JSD project even if the project is not specified.
Actual Results:
Not able to select the custom field.
Workaround:
- Remove the project context from the custom field.
- Or add project query into the JQL field and specify the project so that the field is now specific to the JSD project.
- is related to
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JSDSERVER-4737 Basic search in JSD shows incorrect options when custom field restricted by project context
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- Closed
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- relates to
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JSDCLOUD-1659 Can't choose custom fields bound by project context at JIRA Service Desk Queue JQL field
- Closed
[JSDSERVER-1659] Can't choose custom fields bound by project context at JIRA Service Desk Queue JQL field
Resolution | Original: Won't Do [ 10000 ] | New: Low Engagement [ 10300 ] |
Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
Resolution | New: Won't Do [ 10000 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Workflow | Original: JAC Suggestion Workflow [ 3012729 ] | New: JAC Suggestion Workflow 3 [ 3649920 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2663844 ] | New: JAC Suggestion Workflow [ 3012729 ] |
Support reference count | Original: 2 | New: 3 |
Support reference count | Original: 3 | New: 2 |
Support reference count | New: 3 |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2322371 ] | New: Confluence Workflow - Public Facing v4 [ 2663844 ] |
Status | Original: Open [ 1 ] | New: Gathering Interest [ 11772 ] |
Workflow | Original: JSD Suggestion Workflow [ 2052700 ] | New: JSD Suggestion Workflow - TEMP [ 2322371 ] |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 2048775 ] | New: JSD Suggestion Workflow [ 2052700 ] |