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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 10.3.0, 10.3.1, 10.3.2, 10.3.3, 10.3.4, 10.3.5, 10.3.6, 10.3.7, 10.3.8, 10.3.9, 10.3.10, 10.3.11, 10.3.12, 10.3.13, 10.3.15, 11.3.0
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Component/s: Knowledge Base
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Severity 2 - Major
Issue Summary
Using JSM DC with a Confluence Cloud Connection configured as a knowledge base for a service project, when using the "Who can view" dropdown for spaces to change the permissions between "Only licensed users" and "All users and customers", the request fails.
Steps to Reproduce
- Have a Confluence Cloud Connection configured
- Have a service project configured with the confluence cloud connection as a knowledge base
- Configure spaces for the projects knowledge base
- Try to change the permissions of the space
Expected Results
A successful request.
Actual Results
An error notification appears and the network response says the page could not be found or permission is not available.
...
Workaround
No known workaround, will need to update to a fixed version.
Versions Tested
Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below:
| Testing Requirements | Version | Affected Version |
|---|---|---|
| Customers Reported Version | Example: 9.14.2 | (Yes / No) |
| Most Recent Bug-Fix Release | 11.3.4 | Yes |
| Previous Major Release | 10.3.x | Yes |
| Most Recent LTS | ||
| Previous Supported LTS | ||
| Other Versions.. | ||
| (Add rows as needed) |
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