This High severity DoS (Denial of Service) vulnerability was introduced in versions 5.15.2, 5.16.0, 5.17.0, 10.0.0, 10.1.2, 10.2.0, 10.3.0, 10.4.0, 10.5.0, 10.6.0, 10.7.1, 11.0.1, 11.1.0, 11.2.1, and 11.3.0 of Jira Service Management Data Center.

This DoS (Denial of Service) vulnerability, with a CVSS Score of 7.5 and a CVSS Vector of CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H allows an unauthenticated attacker to cause a resource to be unavailable for its intended users by temporarily or indefinitely disrupting services of a host connected to a network which has no impact to confidentiality, no impact to integrity, high impact to availability, and requires no user interaction.

Atlassian recommends that Jira Service Management Data Center customers upgrade to latest version, if you are unable to do so, upgrade your instance to one of the specified supported fixed versions:

• Jira Service Management Data Center 11.3: Upgrade to a release greater than or equal to 11.3.4
• Jira Service Management Data Center 10.3: Upgrade to a release greater than or equal to 10.3.22

See the release notes (https://confluence.atlassian.com/servicemanagement/jira-service-management-release-notes-780083086.html). You can download the latest version of Jira Service Management Data Center from the download center (https://www.atlassian.com/software/jira/service-management/download-archives).

The National Vulnerability Database provides the following description for this vulnerability: minimatch is a minimal matching utility for converting glob expressions into JavaScript RegExp objects. Prior to version 10.2.3, 9.0.7, 8.0.6, 7.4.8, 6.2.2, 5.1.8, 4.2.5, and 3.1.3, `matchOne()` performs unbounded recursive backtracking when a glob pattern contains multiple non-adjacent `**` (GLOBSTAR) segments and the input path does not match. The time complexity is O(C(n, k)) – binomial – where `n` is the number of path segments and `k` is the number of globstars. With k=11 and n=30, a call to the default `minimatch()` API stalls for roughly 5 seconds. With k=13, it exceeds 15 seconds. No memoization or call budget exists to bound this behavior. Any application where an attacker can influence the glob pattern passed to `minimatch()` is vulnerable. The realistic attack surface includes build tools and task runners that accept user-supplied glob arguments (ESLint, Webpack, Rollup config), multi-tenant systems where one tenant configures glob-based rules that run in a shared process, admin or developer interfaces that accept ignore-rule or filter configuration as globs, and CI/CD pipelines that evaluate user-submitted config files containing glob patterns. An attacker who can place a crafted pattern into any of these paths can stall the Node.js event loop for tens of seconds per invocation. The pattern is 56 bytes for a 5-second stall and does not require authentication in contexts where pattern input is part of the feature. Versions 10.2.3, 9.0.7, 8.0.6, 7.4.8, 6.2.2, 5.1.8, 4.2.5, and 3.1.3 fix the issue.