Assets Referenced custom field doesn't display object attributes on issue view.

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    • Severity 3 - Minor

      Issue Summary

      After upgrading to Jira Service Management Data Center 10.5+, object attributes configured for Assets Referenced custom fields are no longer displayed on the issue view. Default Asset custom fields continue to display attributes as expected.

      Steps to Reproduce

      1. Install JSM 10.5+
      2. Configure an Assets Referenced object custom field and select object attributes to display on the issue view.
      3. Assign the field to an issue and select an object with some non-empty attributes.
      4. View the issue.

      Expected Results

      The selected object attributes for the referenced object field are displayed on the issue view, as configured.

      Actual Results

      No object attributes are displayed for the referenced object field, even though they are configured and present in the database.

      Example (before 10.5): Expected result:

      Example (10.5+): Current behavior:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.
       

        1. JSM_Expected_result.png
          12 kB
          Rodrigo Jose Zaparoli
        2. JSM1071_Current_behavior.png
          6 kB
          Rodrigo Jose Zaparoli

              Assignee:
              Luke Ellis
              Reporter:
              Rodrigo Jose Zaparoli
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              2 Start watching this issue

                Created:
                Updated:
                Resolved: