Issue Summary

When first comment is added to the request on the customer portal the request participants gets temporarily disappear. Refreshing the page shows the request participant again. This seems to be UI issue and the issue is not observed with further comments added to the same request. 

Steps to Reproduce

1. Create a JSM project and then create a new ticket via customer portal. 
2. Add request participant via share option on the request that got created in step 1.
3. Add comment to the request.

Expected Results

The request participant should remain visible after adding a comment, without requiring a manual page refresh.

Actual Results

After posting the comment, the ticket refreshes automatically and the request participant is no longer displayed in the customer view.

However, the request participants are consistently visible on the Agent view. This looks to be an UI issue.

Workaround

Refresh the request page manually.

Versions Tested

Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: