Datetime custom field value placeholder in assets custom field AQL does not match any assets when using Jira datetime picker

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      Datetime custom field value placeholder in assets custom field AQL does not match any assets when using Jira datetime picker placeholder values

      Steps to Reproduce

      • Create a new empty assets object schema called 'test' and assets object type called 'testobject', which includes a new attribute of type datetime
      • Create two objects with two unique datetimes

      • Create a new project
      • Create a date time picker custom field

      • Create an assets object custom field and configure it to query 'testobject' assets objects based on matching 'test-datetime' datetime values from the above date time picker




      1. In your new project, add your new assets custom field and date time picker as fields on the default issue screen

      • Use the Jira issue 'create' button, to begin creating a new issue and configure the 'test datetime picker' with a date matching that configured for the 'Test Object 1' assets object you created above

      • Open the 'test assets custom field' dropdown, to reveal matching results

      Actual Results

      No Assets objects are returned matching the 'test datetime picker' value

      Expected Results

      Assets object ‘Test Object 1’ is returned as an AQL match

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 11.2.0 Yes
      Most Recent Bug-Fix Release    
      Previous Major Release    
      Most Recent LTS 11.3.0 No
      Previous Supported LTS 10.3.13 No
      Previous Supported LTS 5.12.29 No
      Other Versions..    
      (Add rows as needed)    

        1. image-2025-11-25-10-05-30-893.png
          image-2025-11-25-10-05-30-893.png
          37 kB
        2. image-2025-11-25-10-05-12-910.png
          image-2025-11-25-10-05-12-910.png
          51 kB
        3. image-2025-11-25-10-03-40-762.png
          image-2025-11-25-10-03-40-762.png
          132 kB
        4. image-2025-11-25-10-02-53-474.png
          image-2025-11-25-10-02-53-474.png
          188 kB
        5. image-2025-11-25-10-02-14-215.png
          image-2025-11-25-10-02-14-215.png
          106 kB
        6. image-2025-11-25-10-01-50-926.png
          image-2025-11-25-10-01-50-926.png
          188 kB
        7. image-2025-11-25-10-01-36-338.png
          image-2025-11-25-10-01-36-338.png
          96 kB
        8. image-2025-11-25-10-01-23-602.png
          image-2025-11-25-10-01-23-602.png
          167 kB
        9. image-2025-11-25-10-00-57-514.png
          image-2025-11-25-10-00-57-514.png
          53 kB
        10. image-2025-11-25-09-56-53-135.png
          image-2025-11-25-09-56-53-135.png
          49 kB
        11. image-2025-11-25-09-56-40-511.png
          image-2025-11-25-09-56-40-511.png
          56 kB

            Assignee:
            Unassigned
            Reporter:
            Nick Divall
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: