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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Affects Version/s: 10.3.8, 11.1.1
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Component/s: Assets - Report
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2
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Severity 3 - Minor
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14
Issue Summary
Once created, an Assets Report should be synchronized in order to show. A report can be set to synchronize periodically.
When ever a Report is being synchronized, the progress is showing as a Batch Process progress bar in the UPM (Manage Apps).
For reports (assets Widgets) the progress shows 0%, and disappears once complete - not reflecting its progress while synchronizing.
A huge report may take days to sync, always showing 0% in progress.
Steps to Reproduce
- Create an Assets Object Schema with a single object type in it
- Add a Select Type attribute: "Select"
- Create a CSV file with a single column: Name, with sequential numeric values 1-1000
- Configure an Assets CSV import, using the CSV mapped to your object type:
-Ensure that "Unknown Values" is set to "ADD" - to add new options to the Select Attribute.
- Map Name datalocator to the Name attribute (Identifier)
- Map Name datalocator to the Select attribute
- Synchronize the import
- See that 1000 objects were created, and Select attribute is populated on all
- In Assets > Reports, create a new two dimensional report, indicate your Schema and object type, and use the Select attribute for both X and Y axis. This will ensure a long synchronization will start once you save the report.
- Visit the report, the screen will show a message indicating the report is being built (as it was never yet synchronized).
- Navigate to the UPM: Jira Administration>Manage Apps>Manage Apps and see the Widget batch process' progress bar - as you wait for the sync to complete
Expected Results
Progress showing on the bar (%) updates as sync progresses and time passes
Actual Results
0% progress is noted, until the progress is finished (can take seconds or days)- then it clears.
If this take days - it seems as there is no progress at all and can be mistaken for a stuck process!
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Versions Tested
| Testing Requirements | Version | Affected Version |
|---|---|---|
| Customers Reported Version | 10.3.8 | Y |
| Most Recent Bug-Fix Release | 11.1.1 | Y |
| Previous Major Release | ||
| Most Recent LTS | 10.3.10 | Y |
| Previous Supported LTS | 9.12.26 | Y |
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