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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 5.12.23, 10.3.8
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Component/s: Issue View
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2
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Severity 3 - Minor
Issue Summary
- If you switch from any tab of the Activity panel to the Comments tab for a Jira Service Management(JSM issue), the Comments page jumps up and comes down immediately: JSM_2025-08-14T10:02:26.077Z.mov
- You don't see the same behaviour for the Jira Software(JSW) project. The Comments page remains static if you switch from any other tab of the Activity panel, no jumping up and down: JSW_2025-08-14T10:06:16.414Z.mov
Steps to Reproduce
- Create a new JSM and JSW project.
- Create an issue in both projects and add multiple comments.
- In the JSM/JSW project issue, switch from any tab of the Activity panel to the Comments tab.
Expected Results
The Comments page remains static if you switch from any other tab of the Activity panel, no jumping up and down.
Actual Results
- For the JSM project issue, switching from any tab of the Activity panel to the Comments tab, the Comments page jumps up and comes down immediately.
- For the JSW project issue, the Comments page remains static if you switch from any other tab of the Activity panel, no jumping up and down
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
Versions Tested
| Testing Requirements | Version | Affected Version |
|---|---|---|
| Customers Reported Version | 10.3.8 | Yes |
| Most Recent Bug-Fix Release | ||
| Previous Major Release | ||
| Most Recent LTS | ||
| Previous Supported LTS | 9.12.23 | Yes |
| Other Versions.. | ||
| (Add rows as needed) |
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