Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-16318

Provide the ability to make comments mandatory on Customer Satisfaction surveys

XMLWordPrintable

    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently the customer satisfaction survey is sent by email, the customers click on the rate and they are redirected for the Customer Portal with a confirmation page and an optional comment.

      We would like to make the comment mandatory, specially when giving a low rate on the survey.

            [JSDSERVER-16318] Provide the ability to make comments mandatory on Customer Satisfaction surveys

              Unassigned Unassigned
              a0a054388f60 Mikaela Teixeira
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: