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  1. Jira Service Management Data Center
  2. JSDSERVER-16314

Add a translation feature for notifications when there is content in other languages

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Email - Outgoing
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      As a Jira admin for a company with different languages in use by teams in different countries, I would like for the contents of email notifications to be translated into the recipient's chosen languages automatically.

      For example:

      • User1, User2, and User3 are request participants.
      • User1 and User3 have their Language user preference on their profile set to English (US).
      • User2 has their Language user preference on their profile set to Chinese.
      • User1 leaves a comment in English on the request.
      • User3 receives the comment in English as it was written - they both are using English (US)
      • User2 receives the text of the comment translated to Chinese in the notification email - the comment was left in English (US) but User2's Language preference is set to Chinese.

      Please note that this is a request for the contents of the notification to be translated, not just the notification subject. If a comment is left then all participants should receive the contents of the comment translated to their languages of choice in the notification email.

            [JSDSERVER-16314] Add a translation feature for notifications when there is content in other languages

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            Corey Blanding created issue -

              Unassigned Unassigned
              be6a4e86446e Corey Blanding
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                Created:
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