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Bug
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Resolution: Fixed
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Low
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Discovery 7.0.0, Discovery 7.1.2
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None
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1
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Severity 3 - Minor
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Issue Summary
Uninstalling Discovery Tool using discovery.exe -u, and was able to successfully remove the Service from the server, but one of the entries for Discovery in Programs and Features remains, with an id:
Steps to Reproduce
- Install Discovery tool as a Windows Service
- Uninstall the Service
- An entry remains under Program and Features and you need to manually remove it
Expected Results
When uninstalling the Service all entries should be removed.
Actual Results
When uninstalling the Service an entry remains and needs to be manually uninstalled.
Workaround
Manually uninstall the entry under Programs and Features.
[JSDSERVER-16276] Discovery uninstall does not remove all entries under Programs and Features
Resolution | New: Fixed [ 1 ] | |
Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
Fix Version/s | New: Discovery 7.1.4 [ 113045 ] |
Status | Original: In Progress [ 3 ] | New: Waiting for Release [ 12075 ] |
Status | Original: Needs Triage [ 10030 ] | New: In Progress [ 3 ] |
Support reference count | New: 1 |
Component/s | Original: Assets - Service, performance, functionality [ 63704 ] | |
Component/s | New: Assets Discovery [ 63614 ] | |
Key |
Original:
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New:
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Symptom Severity | Original: Severity 3 - Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
Affects Version/s | New: Discovery 7.1.2 [ 111495 ] | |
Affects Version/s | New: Discovery 7.0.0 [ 106905 ] | |
Project | Original: Jira Service Management Cloud [ 18512 ] | New: Jira Service Management Data Center [ 15611 ] |
With new installers released as part of AD 7.1.4 on upgrade or uninstallation we would remove registry values that should automatically clean up records under Programs And Features