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Suggestion
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Resolution: Unresolved
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None
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1
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At the moment in order to install agents on multiple target clients and copy over the same customised file (ex. agent.cfg), the available solution is to use the Service tab of the Discovery tool (or the Collector).
However in Enterprises infrastructure where there are hundreds+ of remote clients which need the agent installed and those are located across highly segmented networks, it become hard to populate the ip range sections to identify the right clients.
Note that if no ip ranges can be added to whatever reason, you have to use the sftp-transfer to get the scanned data to the Discovery Tool Server and the settings for this need to be provided through the agent.cfg file.
Therefore many of our customers would like to use the SCCM MS tool to deploy/install the agents and also to copy over agent.cfg and/or patterns files.
NOTE: The previous JSDSERVER-16271 is fixed with version 7, given that it has been introduced the feature from the agent tab of the Discovery tool to upgrade remote machines agents and copy over configuration files.
However, customer that are using SFTP transfer to export scan from agent to Collector and do not use the Discovery tool at all, are still facing some challenges. Moreover some features, in regards to the provided installer msi are still highly needed.
It would be great if the msi would cover the following requirements:
- Implement silent mode to install the Discovery Agent.
- Implement the possibility to provide all settings/information to the msi-installer, incl. patterns (which now when using SFTP transfer need to be generated on Discovery tool and moved manually to agents), sftp-settings, tokens before the installation process begins.
- Implement the possibility to provide additional files, such as agent.bak, agent.cfg, ObjectHashMappings.xml to the msi-installer.
- is cloned from
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JSDSERVER-12441 Improve Assets Discovery tool in order to fully support the deployment of agents through SCCM
- Closed
Dear Atlassian-Team,
here is a description on how to distribute the Discovery Agent on clients via SCCM: https://community.atlassian.com/forums/Jira-Service-Management/Re-How-to-install-Assets-Discovery-Agent-via-SCCM/qaq-p/3056636/comment-id/210002#M210002
As this is fairly complicated, please re-work the msi-installer.
Thank you,
Chris