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  1. Jira Service Management Data Center
  2. JSDSERVER-16249

Assets custom field values are not showing up via Jira Issues Macro on a Confluence page

      Issue Summary

      Assets custom field values are not displaying on Confluence page via Jira Issues Macro

      Steps to Reproduce

      1. On Confluence 9.4, configure the Jira Issues Macro to display Jira issues that have Assets custom fields with values.
      2. Add the Assets custom fields as columns to display.
      3. Insert the macro, save the page, and view it.

      Expected Results

      The macro displays a list of expected Jira issues with values visible for the Assets custom field columns. This is working for Jira issues from Jira version 10.3.5 as shown below.

      Actual Results

      The expected list of Jira issues is displayed without any expected Assets custom field value

      The screenshot below shows an example Jira issue with Assets custom field values that should appear on the macro.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 10.5.1 Yes
      Most Recent Bug-Fix Release    
      Previous Major Release    
      Most Recent LTS  10.3.5  No
      Previous Supported LTS    
      Other Versions..  5.4.3 No 
      (Add rows as needed)    

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            [JSDSERVER-16249] Assets custom field values are not showing up via Jira Issues Macro on a Confluence page

            Jira Server Release Automation Bot[ADM-107524] made changes -
            Fix Version/s Original: 10.7.1 [ 112593 ]
            Fix Version/s New: 10.7.2 [ 113126 ]
            Sam Xu made changes -
            Fix Version/s New: 10.7.1 [ 112593 ]
            Fix Version/s New: 11.0.0 [ 111000 ]
            Sam Xu made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Sam Xu made changes -
            Assignee New: Sam Xu [ jxu2@atlassian.com ]
            Sam Xu made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            SET Analytics Bot made changes -
            UIS New: 1
            SET Analytics Bot made changes -
            Support reference count New: 1
            Benjamin Suess made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Security Metrics Bot made changes -
            Labels New: ril
            Security Metrics Bot made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1025813 ]

              jxu2@atlassian.com Sam Xu
              michin Michelle Chin
              Affected customers:
              0 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated: