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  1. Jira Service Management Data Center
  2. JSDSERVER-16238

The width of the dropdown menu for "Select" attributes in Assets differs from the Schema screen and Object View

      Issue Summary

      The width of the dropdown menu for "Select" attributes in Assets differs from the Schema screen and Object View.

      When creating an object via the Object Schema View (the main schema screen where you manage multiple objects), the dropdown menu for "Select" attributes truncates the text if the option names are too long.


      When creating an object via the Object View (the detailed view of a single object) (/secure/insight/assets/<Object-Key>), the dropdown menu appears to have a larger width, and the text is displayed more clearly.

      Steps to Reproduce

      1. Create an Assets attribute type "Select"
      2. Add some options. Make sure to add a long text
      3. Create an Object using the Schema View <JIRA_BASE_URL>/secure/ObjectSchema.jspa?id=?&typeId=?&objectId=?

      Expected Results

      The width of the dropdown menu for "Select" attributes should be the same as the Object View Page.

      Actual Results

      The dropdown menu for "Select" attributes truncates the text if the option names are too long.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 10.3.2 Yes
      Most Recent Bug-Fix Release 10.6 Yes
      Previous Major Release    
      Most Recent LTS 5.12.17 Yes
      Previous Supported LTS    
      Other Versions..    
      (Add rows as needed)    

        1. Object View.png
          Object View.png
          312 kB
        2. Schema_view.png
          Schema_view.png
          261 kB

          Form Name

            [JSDSERVER-16238] The width of the dropdown menu for "Select" attributes in Assets differs from the Schema screen and Object View

            Benjamin Suess made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Benjamin Suess made changes -
            Labels Original: ril New: fe ril
            SET Analytics Bot made changes -
            Support reference count New: 1
            Security Metrics Bot made changes -
            Labels New: ril
            Security Metrics Bot made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1023490 ]
            Pablo Bartolome created issue -

              Unassigned Unassigned
              9f03f4114502 Pablo Bartolome
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: