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  1. Jira Service Management Data Center
  2. JSDSERVER-16225

Using the Assets Macro in Confluence can result in OutOfMemory issues in Jira.

      Issue Summary

      Using the Assets Macro in Confluence can result in OutOfMemory issues in Jira.

      If the object that's being searched in the Macro configutation (AQL) for contains a large number of referenced objects and the query contains any referenced object, assets will retrieve ALL referenced objects for each object, even if it is not the one configured to be visible in the confluence macro

      Version info

      • Found in: 9.12.22 - Also 10.6.0
      • Assets Confluence Macro 2.1.1 but also reproducible in 2.1.0

      Steps to Reproduce

      1. Import the schema into Assets – For security reason, it will not be visible here
      2. Add an Assets Macro to a Confluence page and for example you can use the IQL:
        objecttype= Benutzer/Gruppen
        
      3. Ensure you 'expand reference attributes' for 'Benutzer/Gruppen' (select Groups and Users) + User OT (select Name and Group) + Group OT (select Members)
      4. Load the Confluence page

      Expected Results

      It is essential to have a mechanism in place to safeguard this behaviour.

      Actual Results

      Jira will hit an OOM error

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version  9.12.12 Yes
      Most Recent Bug-Fix Release 10.6.0 Yes
      Previous Major Release    
      Most Recent LTS    
      Previous Supported LTS    
      Other Versions..    
      (Add rows as needed)    

          Form Name

            [JSDSERVER-16225] Using the Assets Macro in Confluence can result in OutOfMemory issues in Jira.

            George Varghese made changes -
            Labels Original: ril New: ril whl-fy26q1 whl-fy26q1-20
            Bartosz Ornatowski made changes -
            Affects Version/s New: 10.3.0 [ 109406 ]
            Bugfix Automation Bot made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 41
            SET Analytics Bot made changes -
            UIS New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Bartosz Ornatowski made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Security Metrics Bot made changes -
            Labels New: ril
            Security Metrics Bot made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1021804 ]

              Unassigned Unassigned
              9f03f4114502 Pablo Bartolome
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: