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  1. Jira Service Management Data Center
  2. JSDSERVER-16173

Create issue window from object schema view closes when applying formatting

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      Issue Summary

      When using the Create button to create an issue from the object schema view, the window closes when applying some of the formatting options.

      Steps to Reproduce

      1. Create an object schema in Assets.
      2. While viewing the object schema, click on the Create button in the top navigation bar.
      3. In the Description field, try to apply different styling options, should as colour change or strikethrough.

      Expected Results

      The style is applied correctly, and the window stays open.

      Actual Results

      The window closes, leaving behind a faded/greyed-out view.

      Workaround

      Create an issue from a different area of Jira.

      Versions Tested

      Testing Requirements Version Affected Version
      Customer's Reported Version 9.12.22 Yes
      Most Recent Bug-Fix Release 10.5.1 No
      Previous Major Release    
      Most Recent LTS 10.3.5 No
      Previous Supported LTS    

              344ed8f58f8f Alec Bignell
              braymundo Bruno Raymundo (Inactive)
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                Created:
                Updated:
                Resolved: