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  1. Jira Service Management Data Center
  2. JSDSERVER-16157

Assets - Removing a Group which an object attribute is linked to doesn't remove the group from the classic view

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 5.12.4, 5.12.8, 10.3.5, 10.5.0, 10.5.1
    • Assets - Object, Type and Schema

      Issue Summary

      Deleting a Group that has objects associated with it doesn't remove it from the classic search view.
      Users can still search for the group in the AQL classic and new view, with the difference that the new view displays an empty group column despite finding the affected objects, while the classic view displays the deleted group.

      Although the group gets deleted from the Jira "cwd_group" table, the corresponding entry is still present in the Assets AO "AO_8542F1_IFJ_OBJ_ATTR_VAL" table which is why we are still seeing the value on the UI.

      Steps to Reproduce

      1. Create a Group in Jira
      2. Assign Objects to this group
      3. Delete the group
      4. See the object in the classic asset list view
      5. The Group is still visible in the asset list view
        • Browsing the object will not show the group, it's only visible in the list view

      Expected Results

      The list view should not display the deleted Group

      Actual Results

      The Group is displayed in the list and detail view, as well as searchable

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

      • 5.12.4
      • 5.12.8
      • LTS 10.3.5
      • 10.5.0
      • 10.5.1

        1. Asset view.png
          40 kB
          Aline Staudt
        2. classic_detail_view.png
          136 kB
          Aline Staudt
        3. classic_list_view.png
          53 kB
          Aline Staudt
        4. new AQL search.png
          29 kB
          Aline Staudt

            [JSDSERVER-16157] Assets - Removing a Group which an object attribute is linked to doesn't remove the group from the classic view

            Amundi Atlassian administrators added a comment -

            sorry, but in the Actual Results the group is not searchable, it's only visible if you add the group to the displayed columns of the listview.

            The Expected Result is preferably to be able to search on a deleted group (since it's still in the asset database) so we can proceed to locate faulty records a fix them manually.

            Amundi Atlassian administrators added a comment - sorry, but in the Actual Results the group is not searchable, it's only visible if you add the group to the displayed columns of the listview. The Expected Result is preferably to be able to search on a deleted group (since it's still in the asset database) so we can proceed to locate faulty records a fix them manually.

              Unassigned Unassigned
              6bebacf0c7e4 Aline Staudt
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: