-
Suggestion
-
Resolution: Unresolved
-
None
The Major incident button is a nice addition to be able to trigger powerful swarm automations for quick task force assembly. Apart from it being sligtly off visually in it's positon, i would like to request a feature to enable safeguards from accidental enabling it.
As tool to set up powerful automations with it, this really is a usefull addition. by a single click we can create slack channels, add stakeholders, add developers and entire responding Teams, create AI summaries and send out notices with just one click you name it. Which brings us the the issue.
It's increbly easy to click it by misstake, or for a user who don't know it's purpose, to click it to see what happens.
I would like to request a confirmation screen of some sort, to safeguard from misstakes, or perhaps, an approval process where an agent enables the toggle, actions are not taken until a manager approves of the escalation. Or more simply, being able to lock it to only admins. Whatever you feel is best, right now it's too powerful to be useful, as a simple missclick cries wolf for the entire respond team.
- links to
Form Name |
---|