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  1. Jira Service Management Data Center
  2. JSDSERVER-16148

Option to show comment screen during approval process even when it is not required

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently "Comment required when approving" or "Comment required when declining" checkboxes if checked then a comment screen is provided to the approver to add additional notes during the approval process but if it is not checked then there is no comment box available.

      Basically there is no way to get the comment box if the comment is optional, it is only displayed when the comment is required.

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            [JSDSERVER-16148] Option to show comment screen during approval process even when it is not required

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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1006403 ]
            AviGhosh created issue -

              Unassigned Unassigned
              9dec92182c8f AviGhosh
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                Created:
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