Issue Summary

      The asset reference custom field, configured with an outbound reference direction, is failing to load any objects.

      Steps to Reproduce

      install Jira version 10.3.3. Configure a new schema, follow below steps:

      Create a Parent Object Type:

      • Configure the parent object type to allow attributes to be inherited by its child object types.
      • Set the object type as abstract. In the below example name of the object type is "parent".

      Create a Child Object Type:

      • Under the parent object type, create another object type. In this case, we will name it "Institution".

      Create Another Child Object Type:

      • Create an additional object type named "Students" as illustrated below.

      Configure the Students Object Type:

      • For the "Students" object type, enable the option to set it as abstract.

      Create Additional Child Object Types:

      • Lastly, create two more child object types under the "Students" object type.

      Below are the example of the object types created.

      • For the Institution object type, create a new attribute of type Object that references the Students object type.

      • "check" the "Include Children" configuration for the respective reference attribute.
      • Create an asset object custom field with Filter Scope (AQL) as objectType = Institution.
      • Create a Referenced Custom Field with the parent custom field configured in the previous step and set the Reference direction to Outbound references.
      • Add the above custom field to the issue screen and try to create Jira issue

      Expected Results

      Based on the objects selected in the parent custom field, the reference custom field should display objects that have a reference direction designated as Outbound references. The expected results in the reference custom field are outlined below. This is working precisely in JSM version 5.12.X.

      Actual Results

      The reference custom field doesn't populate any asset objects and is empty.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version 10.3.3 yes
      Most Recent Bug-Fix Release    
      Previous Major Release    
      Most Recent LTS    
      Previous Supported LTS    
      Other Versions.. 5.12.x no
      (Add rows as needed)    

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          Form Name

            [JSDSERVER-16128] Referenced Assets custom field fails to load objects

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              Unassigned Unassigned
              06613d25b549 Raja
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: