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  1. Jira Service Management Data Center
  2. JSDSERVER-1592

Jira default response upon creation of a new account via an email collector

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Email - Outgoing
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Is there a way to configure the language of the email sent out to a user when they send an issue to Jira via the email collector if they do not have an account? This is what I get right now:

      JIRA
      Atlassian Cloud is the à la carte hosted development and collaboration solution for teams building great software. Log in now to track your issues and tasks, collaborate with your team, and stay on top of project activity.
      Username: username@me.com
      Email: username@me.com
      Full Name: Kirk Henry
      Get started by setting your own password and logging in.
      Set my password
      Don't worry. You can always ask for a new password using the following link:
      https://seiservices.atlassian.net/secure/ForgotLoginDetails.jspa?username=username%40me.com

      This message may be confusing to our users as they are not aware of the helpdesk platform and are expecting to hear from us rather than Jira. Thanks.

          Form Name

            [JSDSERVER-1592] Jira default response upon creation of a new account via an email collector

              Unassigned Unassigned
              eb3f967778e8 Kirk Henry
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                Created:
                Updated:
                Resolved: