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Suggestion
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Resolution: Low Engagement
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None
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Is there a way to configure the language of the email sent out to a user when they send an issue to Jira via the email collector if they do not have an account? This is what I get right now:
JIRA
Atlassian Cloud is the à la carte hosted development and collaboration solution for teams building great software. Log in now to track your issues and tasks, collaborate with your team, and stay on top of project activity.
Username: username@me.com
Email: username@me.com
Full Name: Kirk Henry
Get started by setting your own password and logging in.
Set my password
Don't worry. You can always ask for a new password using the following link:
https://seiservices.atlassian.net/secure/ForgotLoginDetails.jspa?username=username%40me.com
This message may be confusing to our users as they are not aware of the helpdesk platform and are expecting to hear from us rather than Jira. Thanks.
- relates to
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- Closed
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-1592] Jira default response upon creation of a new account via an email collector
| Resolution | Original: Won't Do [ 10000 ] | New: Low Engagement [ 10300 ] |
| Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
| Resolution | New: Won't Do [ 10000 ] | |
| Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
| Workflow | Original: JAC Suggestion Workflow [ 3011745 ] | New: JAC Suggestion Workflow 3 [ 3649305 ] |
| Workflow | Original: Confluence Workflow - Public Facing v4 [ 2665101 ] | New: JAC Suggestion Workflow [ 3011745 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2323029 ] | New: Confluence Workflow - Public Facing v4 [ 2665101 ] |
| Status | Original: Open [ 1 ] | New: Gathering Interest [ 11772 ] |
| Workflow | Original: JSD Suggestion Workflow [ 2052777 ] | New: JSD Suggestion Workflow - TEMP [ 2323029 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2049037 ] | New: JSD Suggestion Workflow [ 2052777 ] |
| Workflow | Original: JSD Suggestion Workflow [ 1280546 ] | New: JSD Suggestion Workflow - TEMP [ 2049037 ] |
| Description |
Original:
Is there a way to configure the language of the email sent out to a user when they send an issue to Jira via the email collector if they do not have an account? This is what I get right now:
JIRA Atlassian Cloud is the à la carte hosted development and collaboration solution for teams building great software. Log in now to track your issues and tasks, collaborate with your team, and stay on top of project activity. Username: username@me.com Email: username@me.com Full Name: Kirk Henry Get started by setting your own password and logging in. Set my password Don't worry. You can always ask for a new password using the following link: https://seiservices.atlassian.net/secure/ForgotLoginDetails.jspa?username=username%40me.com This message may be confusing to our users as they are not aware of the helpdesk platform and are expecting to hear from us rather than Jira. Thanks. |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1592]. {panel} Is there a way to configure the language of the email sent out to a user when they send an issue to Jira via the email collector if they do not have an account? This is what I get right now: JIRA Atlassian Cloud is the à la carte hosted development and collaboration solution for teams building great software. Log in now to track your issues and tasks, collaborate with your team, and stay on top of project activity. Username: username@me.com Email: username@me.com Full Name: Kirk Henry Get started by setting your own password and logging in. Set my password Don't worry. You can always ask for a new password using the following link: https://seiservices.atlassian.net/secure/ForgotLoginDetails.jspa?username=username%40me.com This message may be confusing to our users as they are not aware of the helpdesk platform and are expecting to hear from us rather than Jira. Thanks. |
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center