-
Bug
-
Resolution: Fixed
-
Low
-
None
The disabled modules that you see in 2.3.x will not affect the running of JIRA Service Desk. Those modules are there for upcoming features. Seeing those disabled modules is normal.
While having JIRA Service Desk with version below 2.3.0 installed, update the plugin and some modules will be disabled and could not be able to be enabled. So far, by having these modules disabled it is not hindering with ServiceDesk operation and re-enabled JIRA Service Desk would not enabling these modules as well.
Stack trace when upgrading JIRA Service Desk where some modules are actually being skipped.
********************************************************************************* JIRA ServiceDesk v2.2.1 #DevVersion built 2015-02-12T19:20:46.842+08:00 - stopped ********************************************************************************* 2015-02-26 16:15:02,983 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.loaders.ScanningPluginLoader] Removed plugin com.atlassian.servicedesk 2015-02-26 16:15:03,615 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.manager.PluginEnabler] Waiting for ENABLING plugins: [com.atlassian.servicedesk, com.atlassian.jira.jira-email-processor-plugin] 2015-02-26 16:15:03,616 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.servicedesk, com.atlassian.jira.jira-email-processor-plugin], 60 seconds remaining 2015-02-26 16:15:03,823 ThreadPoolAsyncTaskExecutor::Thread 32 ERROR admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [spring.scanner.extension.ComponentImportBeanFactoryPostProcessor] Unable to load class 'com.atlassian.servicedesk.plugins.automation.api.configuration.ruleset.input.BuilderService' for component importation purposes. Skipping... 2015-02-26 16:15:03,823 ThreadPoolAsyncTaskExecutor::Thread 32 ERROR admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [spring.scanner.extension.ComponentImportBeanFactoryPostProcessor] Unable to load class 'com.atlassian.servicedesk.plugins.automation.api.execution.command.RuleExecutionCommandBuilderService' for component importation purposes. Skipping... 2015-02-26 16:15:03,824 ThreadPoolAsyncTaskExecutor::Thread 32 ERROR admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [spring.scanner.extension.ComponentImportBeanFactoryPostProcessor] Unable to load class 'com.atlassian.servicedesk.plugins.automation.api.execution.message.RuleMessageBuilderService' for component importation purposes. Skipping... 2015-02-26 16:15:03,824 ThreadPoolAsyncTaskExecutor::Thread 32 ERROR admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [spring.scanner.extension.ComponentImportBeanFactoryPostProcessor] Unable to load class 'com.atlassian.servicedesk.plugins.automation.api.execution.whenhandler.WhenHandlerProjectContextService' for component importation purposes. Skipping... 2015-02-26 16:15:03,825 ThreadPoolAsyncTaskExecutor::Thread 32 ERROR admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [spring.scanner.extension.ComponentImportBeanFactoryPostProcessor] Unable to load class 'com.atlassian.servicedesk.plugins.automation.api.execution.whenhandler.WhenHandlerRunInContextService' for component importation purposes. Skipping... 2015-02-26 16:15:04,617 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.manager.PluginEnabler] Plugin 'com.atlassian.jira.jira-email-processor-plugin' is now ENABLED 2015-02-26 16:15:04,617 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.servicedesk], 58 seconds remaining 2015-02-26 16:15:05,617 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.servicedesk], 57 seconds remaining 2015-02-26 16:15:06,617 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.servicedesk], 56 seconds remaining 2015-02-26 16:15:07,618 UpmAsynchronousTaskManager:thread-2 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.servicedesk], 55 seconds remaining 2015-02-26 16:15:07,808 ThreadPoolAsyncTaskExecutor::Thread 33 INFO admin 973x229x1 ibwr9l 10.60.4.135 /rest/plugins/1.0/ [atlassian.servicedesk.lifecycle] ********************************************************************************* JIRA ServiceDesk v2.3.0 #DevVersion built 2015-02-23T12:35:43.922+08:00 - plugin starting... *********************************************************************************
The screenshot of some modules is not completely being enabled in JIRA "Manage Add-ons" page.
- mentioned in
-
![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page")
Page
Failed to load
[JSDSERVER-1580] Disabled Modules in JIRA Service Desk 2.3.0
| Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2304523 ] | New: JAC Bug Workflow v3 [ 3125028 ] |
| Status | Original: Done [ 10044 ] | New: Closed [ 6 ] |
| Workflow | Original: JSD Bug Workflow v5 [ 2058061 ] | New: JSD Bug Workflow v5 - TEMP [ 2304523 ] |
| Workflow | Original: JSD Bug Workflow v5 - TEMP [ 2055579 ] | New: JSD Bug Workflow v5 [ 2058061 ] |
| Workflow | Original: JSD Bug Workflow v5 [ 1955243 ] | New: JSD Bug Workflow v5 - TEMP [ 2055579 ] |
| Workflow | Original: JSD Bug Workflow v4 [ 1615597 ] | New: JSD Bug Workflow v5 [ 1955243 ] |
| Labels | Original: SEE | New: SEE affects-server |
| Workflow | Original: JSD Bug Workflow v2 [ 1602727 ] | New: JSD Bug Workflow v4 [ 1615597 ] |
| Workflow | Original: JSD Bug Workflow [ 1397966 ] | New: JSD Bug Workflow v2 [ 1602727 ] |
| Workflow | Original: TTT: Simple Issue Tracking Workflow [ 837359 ] | New: JSD Bug Workflow [ 1397966 ] |
| Fix Version/s | New: 2.4.1 [ 53595 ] | |
| Fix Version/s | Original: 2.4 [ 53406 ] |