Issue Summary

Missing objects action is ignored for Objects without import source ID in the AO_8542F1_IFJ_OBJ_HIST.
Objects that have been created prior to the bugfix JSDSERVER-7225, they have an import source ID being null. After JSM 5.7.0, If objects are missing from source, imports will not remove objects from Assets.

Steps to Reproduce

1. Create objects manually or setting Up an Assets Import before JSM 5.7
2. Update JSM to Version 5.7 or Higher
3. If the objects were created through an import, adjust the 'Missing Objects' setting to "Remove" and execute the import.
   • Make sure that some objects no longer exists in source

Expected Results

If the objects are not located in the source, they should be deleted according to the 'Missing Objects' setting.

Actual Results

Objects are not deleted even though they no longer exist in the source.

Workaround

At present, there is no universal workaround available for all customers. However, there is a KB article that explains the behavior and provides instructions on how to disable it.
Assets in Jira Service Management Data Center: Objects are not marked as missing by the import due to null or different import source

Versions Tested

Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: