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  1. Jira Service Management Data Center
  2. JSDSERVER-1560

Disable automatic jsd account creation upon email

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hello
      It would be nice, if we could
      a) disable the automatic jsd account creation or at least turn off the invitiation mail that is sent out
      or
      b) link those accounts towards an api as our users already have an account for our product
      they all wonder, why they get a new account (even its for jsd ) when the use internal feedback/bug reporting

      Does this idea already exist or might I suggest it?

            [JSDSERVER-1560] Disable automatic jsd account creation upon email

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012575 ] New: JAC Suggestion Workflow 3 [ 3647225 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2666053 ] New: JAC Suggestion Workflow [ 3012575 ]
            SET Analytics Bot made changes -
            Support reference count New: 13
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324510 ] New: Confluence Workflow - Public Facing v4 [ 2666053 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053610 ] New: JSD Suggestion Workflow - TEMP [ 2324510 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048758 ] New: JSD Suggestion Workflow [ 2053610 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279443 ] New: JSD Suggestion Workflow - TEMP [ 2048758 ]
            jonah (Inactive) made changes -
            Description Original: Hello
            It would be nice, if we could
            a) disable the automatic jsd account creation or at least turn off the invitiation mail that is sent out
            or
            b) link those accounts towards an api as our users already have an account for our product
            they all wonder, why they get a new account (even its for jsd ) when the use internal feedback/bug reporting

            Does this idea already exist or might I suggest it?             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1560].
              {panel}

            Hello
            It would be nice, if we could
            a) disable the automatic jsd account creation or at least turn off the invitiation mail that is sent out
            or
            b) link those accounts towards an api as our users already have an account for our product
            they all wonder, why they get a new account (even its for jsd ) when the use internal feedback/bug reporting

            Does this idea already exist or might I suggest it?

              Unassigned Unassigned
              cd06ab40c65c roman
              Votes:
              11 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: